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HostStage Now Accepts Bitcoins!

Finally, after numerous requests we have decided to take the plunge into the Bitcoin!
You can now pay your invoices through te Coinbase gateway and use your bitcoins. 
You’ll benefit from the instant activation, the 30 days moneyback guarantee, the automatic subscription and a conversion rate based on the current bitcoin value. 

We decided to support Bitcoin as far as it was a widely requested feature and also, we do understand that for a web hosting company, it is quite relevant to support the cryptocurrencies.

You can find the list of our different payment gateways below : 

– Paypal
– 2 checkout / Credit Cards, debit cards, master cards, Visa, American Express
– Moneybookers / Skrill
– Payza
– Bitcoins

We are still eager to receive your suggestion if you want to see some payment gateways implemented. That being said, at this time, we have fullfilled all the customers requests regarding the payment gateways over the last 4 years. 

Sincerely Yours, 
Vincent Royant
HostStage CEO

HostStage Now Accepts Bitcoins!
posted by: in Announcements

Finally, after numerous requests we have decided to take the plunge into the Bitcoin!
You can now pay your invoices through te Coinbase gateway and use your bitcoins. 
You’ll benefit from the instant activation, the 30 days moneyback guarantee, the automatic subscription and a conversion rate based on the current bitcoin value. 

We decided to support Bitcoin as far as it was a widely requested feature and also, we do understand that for a web hosting company, it is quite relevant to support the cryptocurrencies.

You can find the list of our different payment gateways below : 

– Paypal
– 2 checkout / Credit Cards, debit cards, master cards, Visa, American Express
– Moneybookers / Skrill
– Payza
– Bitcoins

We are still eager to receive your suggestion if you want to see some payment gateways implemented. That being said, at this time, we have fullfilled all the customers requests regarding the payment gateways over the last 4 years. 

Sincerely Yours, 
Vincent Royant
HostStage CEO

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Various Improvements : Changelogs

Over the last few days, we have deployed a few miscanellous enhancements to increase our services quality. 
You can find the change log below :

Client Area : 

Changes / Fixes :

– New client-area security layer. We add the possibility to define a personal security question which would be required to change your client-area password. It remains optional but it is warmly recommended.
You can define it while logged in your client area from the link below : 
https://www.host-stage.net/client-area/clientarea.php?action=changesq
– Email change from client-area is now locked and shall be done exclusively through support ticket when required. We would ask for informations to confirm your identify before proceeding with the email change. 

To come:

-New website design and new client-area functionnality. 

Shared Web Hosting :

Changes / Fixes :

– Increase the Upload PHP limit from 2 Mb to 15 Mb, as per one specific customer’s request. 
– Process count tracking and allowance. It allows to go even further in the shared web hosting account isolation by avoiding any kind of server clogging from a single account. 
Processes limits are defined by your hosting offer : Starter – 20 simultenous processes, Premium – 30 simultaneous processes – Business – 40 simultaneous processes 
**For all the business accounts registered before the 9th of August 2014, a manual override remains possible according to the situations.**

To come :

– New Canadian server location soon to be available

Linux VPS :

Changes / Fixes :

– Better outgoing DDoS attack tracking with instant mitigation. We have set up a system which is tracking for VPS performing outgoing DDoS attacks at the node level. 

We used to track these abuses on the network level and we used to null route the IP once it has been detected. Unfortunately, the few minutes delay of the old system still generated some inconveniences. (packet losses, network clogging, latency increases). Now, the current system takes place at the node level and act immediately before the nasty effects of an outgoing DDoS attack from a corrupted VPS can be felt as the VPS is immediately suspended without any delay. The old tracking system remains active as a safety net. 

To come :

– VPS location selector upon order between locations available. 
– Greater control panel integration in the client-area
– VPS reseller offers (finally became a priority)

Windows VPS :

Changes / Fixes :

– Hardware upgrade of our next gen Windows VPS node. We changed the RAM from 1600 Mhz to 1866 Mhz frequency and increase the storage capacity by 30% so we can keep migrating the Windows VPS to the next gen node. 

To come:

– New next gen Windows VPS node deployement.
– Control Panel massive deployement. The control panel is currently available for our next Gen Windows VPS, we will make it available for all customers whether they are located on the newer offer or not, as far as the migration will take another 6 months. 
** The next Gen Windows VPS offer isn’t available to the public yet, it will be available once we have migrated all our current customers who are prioritized.**

Any suggestion is more than welcome to add new features, new services and more and if we can do it right away, we will!
Sincerely Yours, 
Vincent Royant
HostStage CEO

New Offer : VPS Level Freeze -> Windows and Linux VPS

Today, we introduce you one of the most requested services which would add some flexibility.
Many users wanted the possibility to freeze their VPS for a couple of months while they are on vacations or they don’t need their VPS for the time being. 
However, not loosing the data, files, and applications was mandatory while avoiding paying the VPS fees in the meantime.  

Therefore, we have just released the VPS Level Freeze which costs $3.50 per month (only monthly available) which would allow us to keep your VPS data for up to 3 months. 
You can retrieve the access at any time you please even during an on going VPS level Freeze billing period. 
The costs will remain the same whether you have a windows level vps 1 or a linux vps level 8. 

You’ll have the possibility to use the VPS level Freeze twice a year (so 6 months overall) but not 6 months in a row in order to minimize the amount of data retention we will have to keep backed up. However, you can opt for a 3 monhs freezing period, 1 month of subscription and then another 3 months of freezing period. 

We will even secure your data by migrating the VPS hard drive / data to a secured RAID 10 array. 

You can start freezing your VPS by upgrading your VPS from your client to the VPS Level Freeze. 

Once again, we do hope that this new offer will be warmly welcome and of course we are awaiting for your support tickets mentionning all the features and services you would like to see. 
Sincerely Yours, 
Vincent Royant
HostStage CEO

Shared Web Hosting : Various Background Improvements

Hello,

We have deployed over the last few days a couple of improvements toward the shared web hosting servers. 
We have updated our backup servers with a 250% bigger capacity so we can keep performing the 7 days backup retention for each websites plus the monthly backup. 
It allows you to be able to restore 8 different versions of any file or MySQL database over the last 7 days, even though it changed on a daily basis. 
Such backup system involves a massive storage needs as for instance a 10 Gb web hosting account takes more than 80Gb of backup storage (excluding the MySQL databases and the emails backup which comes on top of the 80 Gb). 
The backup restoration will be fully available in 3 days, but you can still restore your files over the last 5 days in the mean time. 

The second major improvement was about upgrading our mod_security rules to a most qualitative set in order to tighten the security of your websites and block some common exploits which may affect your user experience. 
Such deployement may affect some custom scripts you are using, feel free to open a support ticket, if you are facing any issue. We have a few protocols for you to be able to retrieve your scripts without being affected while we update the mod_security rules which is causing you issues. 

We sincerely hope as usual that these changes will please you. 

Sincerely yours, 
Vincent Royant 
HostStage CEO

Linux VPS : Weak Password Hunt!

Hello,

We are currently deploying an algorythm to detect weak passwords which is creating a significant vulnerability for your VPS. 

If your password is considered as too weak (included in most famous brute force dictionnary or not including a complex string) it will be changed automatically to a more secured one and we will email the concerned VPS. 

Over the last few months, we had a couple of hacked VPS which caused a serious inconvenience for their users. 

We are taking our responsabilities and we have decided to step in the security of your linux VPS. 

We sincerely hope that this policy will be welcome. 

Sincerely yours, 
Vincent Royant 
HostStage CEO

Windows VPS – Next Gen on its way !
It’s coming! Today we are proud to annouce that we are going to release our next gen Windows VPS, finally!
The first users will be transferred to our new offers for free within the next 24 hours. We are going to migrate 4 nodes to our new nodes within the upcoming 2 weeks.

 
We have received many feedbacks on how we can go further, how to increase the services quality and what do you expect from your windows VPS. We have listened to your requests and most of them are covered.
 
 
– Control Panel ! The most demanded feature is finally here. It has been quite a challenge to establish a control panel for Hyper-V. And now it is ready. You’ll be able to have many features included such as the restart / start / stop buttons, the password change, reinstallation on your own without contacting our support. 80% of our support requests regarding the Windows VPS are actually covered by this control panel, which means we will have a greater support availibility for which we are going to consider a free services management.
 
– 10 GBPS Port ! That’s right! Our nodes will now be holding a 10 GBPS network card which would allow us at anytime to increase drastically the bandwidth without having to change the hardware.
Such flexibility is an incredible asset. The bandwidth will never be the bottleneck of your activities. By default we will plug a 1 GBPS connection to the nodes burstable to 3GBPS on rush hours. While we had 1 GBPS burstable before, it wasn’t as efficient giving the 1 GBPS port we had and already near 1 GBPS of port speed.

– SAS 15k Hard Drives ! It is a huge improvement which involves a lot. We are going to reduce by 50% the VPS density per hard drive and the hard drive speed has been drastically increased. (350 mb per sec in writting VS 120 mb per sec on our old nodes with SATA III). So less VPS per hard drive and faster hard drives which would boost your experience to its maximum.

– Tiers 4 Nodes ! And here again, we go even further. Throughout the years, over all the nodes, we had a few outages dealing with network (in october 2012) and with the power supply of the servers (august 2012, march 2013, July 2013, November 2013). While it remains factual events which are generally patched within a couple of hours, we decided to introduce some redundancy in the cooling system, in the network (2 network card with independant networks), and 2 power supplies per server based on 2 different electrical networks.

– DDoS protection ! As of october, we have silently deployed a DDoS protection throughout all our network which can hold huge attacks. It is also included in your Windows VPS. It is a high end protection based on Arbor and Cisco Routers which are able to instantly detect an attack and mitigate the traffic. The nasty DDoS packets are filtered while the legitimate packets are still carried to your services.

– CPU Upgrade ! We are going to use 2 high End CPU per node. While the clock would slightly decreasd (from 3.2 Ghz to 3 Ghz without Turbo) the number of cores will be way higher and the L3 cache would be doubled from 12 Mb to 25 MB. The architecture of the CPU is even better as well with up to date instructions sets.

All these exciting features are coming right now. Dealing with pricing, we are going to introduce a level in between the level 3 and 4. The price will decrease for high end levels (level 7 and level 8). There would be no price increase for the remaining level. We are going to reduce however, the hard disk space on a per level basis. The current VPS would remain untouched and will automatically upgraded to the newer offers.

We are going to proceed to the beginning of the migration tomorrow and the new VPS will be available to the public within a few days.

Apply Credit -> FIXED
posted by: in Client Area

Over the last few weeks, it appears that the apply credit to invoices was broken. 
We have successfully fixed it and the feature is presently working properly. 

A massive update of the websites is coming pretty soon. 
We are going to review our whole website structure from scratch. It will be available within the next few weeks. 

Linux VPS : Canada Location Available & US IP

Following the events of yesterday regarding the Linux VPS node 6, we had to rush what we were cooking for a few months. 
One of the most demanded request, is now available!

We have opened a node in Canada and we would be able to provide US IPs. 
By default, the VPS will be set up in Canada for now, unless you need France as specific location, you would need to open a support ticket specifying you want a specific location. 

US IPs are also available upon request. We won’t issue more than 1 US IP per VPS to start with, but it should be a very welcome feature. 

You can get in touch with us to have more information and details on this new deployement. 

FREE Hosting – Discontinued

After 3 years of faithful services, we decided to discontinue our free web hosting services following a decrease in the services quality which doesn’t reflect our premium services quality.
The time spent by our staff to keep this line of services was too important and affected our customers at some level. ALso, we faced an increase of abuses throughout the end of 2013.
While, it was effective in November 2013, we kept on the cPanel access for our users to retrieve their websites.
We have achieved the migration from the free hosting to the shared web hosting for all users who ordered a web hosting account.
Today, we have permanently shut down the free service along with the cPanel access.
We still have a backup of all the cPanel accounts, that is going to be kept for another 6 months, to make sure that there isn’t any data loss involved for nobody.

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